:root{color-scheme:light;--ink:#23382e;--muted:#596b60;--line:#d9e1d8;--green:#315b44;--cream:#f5f6ef;--white:#fffefa;font-family:system-ui,-apple-system,"PingFang SC","Microsoft YaHei",sans-serif;color:var(--ink);background:var(--cream)}
*{box-sizing:border-box}body{margin:0}button,input,textarea{font:inherit}button,a,input,textarea{-webkit-tap-highlight-color:transparent}a{color:var(--green);text-underline-offset:4px}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}[v-cloak]{display:none}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid #cc8d35;outline-offset:3px}.site-header{max-width:1160px;margin:auto;padding:26px 28px;display:flex;justify-content:space-between;gap:16px;border-bottom:1px solid var(--line)}.site-header a:first-child{font-weight:750;text-decoration:none}.site-header a:last-child{font-size:14px}main{max-width:1080px;margin:auto;padding:42px 28px 64px}.intro{margin-bottom:30px}.eyebrow{font-size:11px;font-weight:700;letter-spacing:.14em;color:var(--muted)}h1{font-size:clamp(30px,5vw,40px);letter-spacing:-.03em;margin:10px 0}h2{font-size:21px;margin:0 0 18px}h3{font-size:16px;margin:24px 0 8px}p{line-height:1.75;margin:10px 0 18px}.intro p,.muted{color:var(--muted)}.card{background:var(--white);border:1px solid var(--line);border-radius:20px;padding:28px;box-shadow:0 6px 26px #24372c05}.verify-card{max-width:520px}.card-heading{display:flex;align-items:center;gap:13px;margin-bottom:20px}.card-heading h2{margin:0}.step{font-size:12px;border:1px solid var(--line);border-radius:50%;width:32px;height:32px;display:grid;place-items:center}.verify-card>p{font-size:14px;color:var(--muted)}label{display:block;font-size:14px;font-weight:650;margin:22px 0 9px}input,textarea{width:100%;border:1px solid #a8b5a9;border-radius:10px;padding:12px 14px;color:var(--ink);background:#fff;font-size:16px;line-height:1.6}textarea{resize:vertical;min-height:110px}input::placeholder,textarea::placeholder{color:#65716a}.primary,.secondary,.text-button,.tab{border-radius:10px;padding:11px 17px;min-height:44px;font-weight:600;border:1px solid transparent}.primary{background:var(--green);color:white}.primary:hover:not(:disabled){background:#254532}.secondary{background:transparent;border-color:#aab9ae;color:var(--ink)}.text-button,.tab{background:transparent;color:var(--green)}.text-button{text-decoration:underline;text-underline-offset:4px}.tab{padding-left:0;padding-right:0;border-radius:0}.tab.active{border-bottom-color:var(--green)}.full{width:100%;margin-top:22px}.small{font-size:12px;color:var(--muted);line-height:1.65}.alert,.notice{border:1px solid #e7c5b8;border-radius:12px;padding:13px 16px;background:#fff3ed;color:#873a28;font-size:14px;overflow-wrap:anywhere}.notice{background:#edf4e7;color:#375530;border-color:#cbdcc1}.workspace{display:grid;grid-template-columns:285px minmax(0,1fr);gap:22px;align-items:start}.account-card{padding:24px}.account-card h2{margin:10px 0 12px;overflow-wrap:anywhere}.scope-note{padding-top:20px;border-top:1px solid var(--line);margin-top:24px;font-size:13px;color:var(--muted)}.scope-note p{margin-bottom:0}.status{display:inline-block;font-size:12px;line-height:1.4;border-radius:6px;padding:5px 9px;color:#405944;background:#ecf1e6}.disabled-status{color:#855125;background:#f7eddc}.toolbar{display:flex;gap:20px;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:20px;margin-bottom:24px}.section-heading{display:flex;justify-content:space-between;align-items:center;gap:12px}.section-heading h2{margin:0}.empty-state{padding:25px 0;color:var(--muted)}.empty-state h3{color:var(--ink)}.ticket-row{display:block;width:100%;text-align:left;background:transparent;border:0;border-bottom:1px solid var(--line);padding:20px 0;color:var(--ink)}.ticket-row:hover{background:#f5f7ef}.ticket-heading{display:flex;align-items:center;gap:9px;overflow-wrap:anywhere}.ticket-heading strong{min-width:0}.ticket-meta{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-top:12px;font-size:12px;color:var(--muted)}.unread{flex-shrink:0;color:#804a26;background:#ffeed6;border-radius:5px;padding:3px 6px;font-size:11px}.pagination,.form-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:22px}.plain-text{white-space:pre-wrap;overflow-wrap:anywhere}.message{padding:20px;background:#f4f6ee;border-radius:12px}.ticket-detail>h2{margin-top:20px;overflow-wrap:anywhere}.reply{border-bottom:1px solid var(--line);padding:16px 0}.admin-reply{padding:16px;background:#eff4e9;border-radius:12px;margin-top:12px;border:1px solid #d6e2cc}.reply-heading{display:flex;gap:12px;justify-content:space-between;align-items:baseline;font-size:14px}.reply-heading time{font-size:12px;color:var(--muted)}.reply p{margin-bottom:0}.reply-form{margin-top:25px;padding-top:8px;border-top:1px solid var(--line)}.reply-form button{margin-top:15px}footer{text-align:center;font-size:12px;color:var(--muted);padding:24px;border-top:1px solid var(--line)}
@media(max-width:760px){.workspace{grid-template-columns:1fr}.site-header{padding:20px}.site-header a:last-child{font-size:12px}main{padding:28px 18px 42px}.card{padding:21px;border-radius:16px}.account-card .scope-note{margin-top:18px;padding-top:16px}.account-card .full{margin-top:10px}.account-card>h3{margin-top:18px}.account-card p{margin-bottom:12px}.toolbar{gap:10px}.reply-heading{flex-wrap:wrap}.intro{margin-bottom:24px}.pagination button{padding:10px}.ticket-meta{gap:8px}}